Qlickspace Support

Create together. We’re here to help.

Contact us

Email qlickspace@qlickspace.com for help with your account, the app, or a project. Qlickspace is operated by Athanatos LLC in the United States.

For app help, include your @username, what you were trying to do, what happened, and your device and app version. A screenshot can help; remove private messages or personal information that is not needed. Never send your password, verification code, payment card details, or app passwords.

Account and sign-in help

Use “Forgot password?” on the sign-in screen to request a reset email. Check spam or junk folders and confirm that you entered the email used for your account. If you still cannot sign in, email us from that address where possible. We may need to verify ownership before changing an account or providing account information.

Report content or a safety concern

Use the report control on the relevant content, profile, or message in the app. You can also email qlickspace@qlickspace.com with the subject “Safety report.” Include the @username, enough information to locate the content, and a short explanation of your concern.

We review safety reports within 24 hours. Reviewing a report does not necessarily mean removing content within that time. Reports are private. Reporting a post or story hides it for you; it does not automatically remove it for everyone. A human reviewer checks the report against our Community Guidelines before deciding what action to take. Use the app’s block controls if you do not want contact from an account.

For an immediate threat to someone’s safety, contact local emergency services. This support inbox is not an emergency service.

Appeal a moderation decision

Open Settings → Account notices to read the reason for a decision and submit an appeal where available. You can also email us with the subject “Moderation appeal,” your @username, the notice or report reference, and why you believe the decision should be reconsidered.

Delete your account

In the app, open Profile → Settings and select the account-deletion option. Read the explanation and complete the confirmation steps. If you own a shared project, you may need to choose an accepted member to take ownership before deletion can proceed.

Deletion removes your account, profile, personal posts and stories, and your uploads, messages, and review content. Other members’ work and the shared project structure can remain. Processing can begin soon after you confirm; the 30-day completion timeframe is not an undo period. We aim to complete confirmed requests within 30 days and send a completion email.

If you cannot access the app, email qlickspace@qlickspace.com with the subject “Account deletion” from your account email address. Include your @username. We will verify ownership before acting. Removing the app from your device does not delete your account.

Privacy questions

For requests about your personal information, email qlickspace@qlickspace.com with the subject “Privacy request.” Tell us what you need; do not attach identity documents unless we have explained why a specific verification step is necessary.

Testing and payments

Qlickspace is currently being prepared for release. Any checkout explicitly labelled “test” uses Stripe test mode and does not collect real money or release real payouts. Do not enter real payment information in a test checkout.

Athanatos LLC · United States
qlickspace@qlickspace.com